![]() ![]() ![]() Moreover, customers who see more consistent bills without surprises are more likely to pay regularly. Additionally, the carrier could also improve its customer quality and churn rates. It starts today November 22 for a limited time. Lower Customer Service Costs, Timely PaymentsĬustomer service accounts for a significant expense for wireless carriers, and T-Mobile is likely wagering that it will be able to lower customer call center volume by offering simplified billing, as one third of the calls are related to billing. T-Mobile is bringing back four lines for 25 per line per month with autopay for unlimited talk, text and data including access to 5G. T-Mobile has led the industry for 12 consecutive quarters in terms of postpaid phone adds and there is a possibility that the trend will continue in the near-term as the move helps the carrier further differentiate itself. T-Mobile Magenta 40/line (4 lines)Best premium family plan. Looking to save money on your phone bill Bundling multiple lines into a family plan is the best way to do so, and weve got the top picks across the market. This could help the carrier win over subscribers from rivals such as Verizon and AT&T, who recently increased pricing on postpaid plans, while contending with feature phone attrition. 160/month (4 lines) 'Truly' unlimited data Largest 5G network View Details. Mobile Hotspot Usage pulls from your shared data and off-network allowances. The move to eliminate taxes and fees will make T-Mobile appear more transparent and consumer friendly, improving its brand perception further. Switch to Sprint and get 4 lines with unlimited talk, text and 40 GB of high. T-Mobile already has a reputation of shaking up the wireless status quo, taking the lead in scrapping wireless service contracts and eliminating overages. Improved Brand Positioning Can Help Postpaid Adds ![]()
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